Terms and conditions


To confirm the reservation, the amount of the reservation must be paid in full. Reservations pending availability once confirmed have a maximum period of 72 hours to make the full payment.


To receive the refund of the amounts paid for cancellations made that have not generated cancellation costs, please contact ANDALUCIA AUTENTICA.


1. The client / user will be responsible for the authenticity of the information provided to the system for the realization of the reservation, and especially for the veracity of the data referring to credit cards.

2. The customer / user will be responsible for the email address and / or other forms of contact, which will be considered as true for any type of notification.

3. The client / user authorizes the establishment / s of their choice to charge against their credit card the total amount at the time of confirmation of the reservation, and / or cancellation and / or modification costs if any the terms that appear published on this web page.

4. Make sure before confirming the reservation definitively and proceed to your payment that you have chosen exactly what you want, since the services to be received will be solely and exclusively those that appear in the confirmation of the same, and later they may be impossible to modify .

5. Any modification and / or cancellation of your reservation must be made through the system through the locator provided in your service voucher.

6. The booking contract will be understood to be made between the client and the establishment / s chosen, being ANDALUCIA AUTENTICA a mere marketing platform, and not providing hotel service, guides, receptive, etc. any.

7. ANDALUCIA AUTENTICA is limited to the publication of information, descriptions, prices and other information provided by hotels, not being responsible in any way for the veracity of them or their accuracy, or any other aspect. Any complaint regarding these should be made to the establishment / s in question.

8. The confirmation of your reservation made automatically by the system, is subject to the collection of the amounts owed against your credit card by the hotel, and if the collection is not possible, can be cancelled at any time, prior notice to the email address provided by you.

9. The cancellation of the reservation may result in expenses depending on the following conditions established in each service. In the case of not appearing any conditions on the expenses, the following will be valid:

Cancellations made 16 days before arrival date => Free of charge

Cancellations made between 15 and 7 days before the arrival date => we will charge 50% of the total amount of the reservation.

Cancellations made less than 7 days before the arrival date and "NO SHOWS" => We will charge 100% of the total amount of the reservation.

10. Any discrepancy that may arise between the user and ANDALUCIA AUTENTICA, is subject to the legislation in force in the Autonomous Community of Andalusia, and / or to the jurisdiction of its competent authorities and / or Courts.

11. The information provided by you is strictly confidential, and will be provided only and exclusively to the hotel / s of your choice, and not be used for any purpose other than this by ANDALUCIA AUTENTICA. Even so, ANDALUCIA AUTENTICA cannot be held responsible for the use of this information by the establishment (s) of its choice, limiting itself to assuming the diligence of the same in its use and custody.

12. The information contained on this website may contain errors of transcription, translation, and / or misprints of any other type, computer, operation, and / or similar faults, for which no responsibility will be accepted.

13. At the time of confirmation of the reservation you will be asked to accept these general conditions, which will be understood as the only valid ones, being subject to them any reservation and / or modification of it.

14. Any notification to www.andalucia-autentica.com must be made by means of the telephone, fax and / or email address that appear on this web page, and they are the only ones valid for it.

Viajes técnicos Iberomar S.L.- Andalucía Auténtica
Vat Number: B-29887841
c / Capitulaciones s / n, Local Eurocentro 10
29620 Torremolinos
Tel: 0034 - 952 008 009
e-mail: info@andalucia-autentica.com